ccc66 Terms and Conditions

ccc66 (hereinafter referred to as the "Platform", "we" or "us") is an online entertainment and betting platform that provides various gaming services to users in Bangladesh. In this document, "user", "you" or "member" refers to any individual registered on the ccc66 platform.

These terms and conditions apply to all services provided on the ccc66 platform. Users are requested to read these terms carefully and to contact our support team if needed.

The key words and terms used in this section are explained below:

• Platform: The ccc66 website and all its associated services and mobile applications.
• Account: The user's registered personal profile through which platform services are accessed.
• Bet: A specific amount of money placed based on the outcome of a game or event.
• Bonus: Additional credits or rewards granted by the platform, subject to meeting specific conditions.
• Wagering Requirement: The condition specifying how much must be wagered before funds earned from a bonus can be withdrawn.
• KYC (Know Your Customer): The process of verifying a user's identity.

These terms and conditions will be governed in accordance with applicable laws of Bangladesh. In the event of any dispute, both parties will attempt to resolve the matter through discussion.

The following conditions must be met to open an account at ccc66:

• The user must be at least 21 years of age.
• All information provided in the registration form must be completely accurate and truthful.
• Each individual may open only one account. Multiple accounts from the same device, IP address, or household are prohibited.
• An active mobile number and email address must be provided at the time of registration.
• The user confirms that they are playing under their own name and using their own funds.
• Placing bets on behalf of others or using a third party's funds is strictly prohibited.

The ccc66 platform may request identity verification from a user at any time. Any one of the following documents may be required for verification:

• National Identity Card (NID)
• Passport
• Driving License
• Bank statement or mobile banking statement

Withdrawal requests may not be processed until KYC verification is complete. If a user provides false information, their account will be immediately cancelled and all funds will be forfeited.

Ensuring the security of your account is your own responsibility. Please keep the following in mind:

• Do not share your login details (username and password) with anyone.
• Use a strong and unique password and change it regularly.
• If you notice any unauthorised activity on your account, contact us immediately.
• If you log in on a public or shared computer, log out of your account after use.
• ccc66 will not be held responsible for any loss incurred on an account if it results from the user's own negligence.

The account is for your personal use only — allowing any third party to use your account is prohibited and may result in account cancellation.

The following payment methods are accepted for depositing funds on the ccc66 platform:

• bKash
• Nagad
• Rocket
• Bank Transfer

The minimum deposit amount for each method is ৳300 (three hundred taka). There is no maximum deposit limit, however additional verification may be required for large deposits. Deposited funds are generally added to the account instantly.

Important information regarding withdrawals:

• The minimum withdrawal amount is ৳800 (eight hundred taka).
• Withdrawal time: processing is generally completed within 15 minutes to 2 hours.
• Withdrawal requests must be made through the same payment method used for the deposit.
• Completion of KYC verification is mandatory before making a withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.

ccc66 reserves the right to delay or reject withdrawal requests in the case of suspicious transactions.

All transactions on the ccc66 platform are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply and the associated conversion fee will be borne by the user.

5.1 Welcome Bonus

New members will receive a 120% bonus of up to ৳8,000 on their first deposit. The wagering requirement for this bonus is 20 times (20x) — meaning the bonus funds will be withdrawable after wagering 20 times the total of the deposit and bonus amount.

5.2 Bonus Terms

• Each bonus offer has its own conditions, which are stated on the relevant promotions page.
• Multiple bonuses cannot be combined at the same time, unless specifically stated in the promotional terms.
• Bonuses are usable only on specific games — wagering contributions are not equal across all games.
• If evidence of fraudulent bonus claiming is found, the bonus and related winnings will be cancelled.
• ccc66 reserves the right to modify or withdraw any bonus offer at any time.

5.3 VIP Program

The ccc66 VIP program has four tiers, and weekly cashback is available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

There is an opportunity to advance to higher tiers through regular and active play.

The following rules must be followed when playing games on the ccc66 platform:

6.1 General Gaming Rules

• The outcome of all games is determined through a certified Random Number Generator (RNG) system.
• Each game has its own rules, which can be viewed in the game interface.
• If any game is interrupted midway due to a technical error, ccc66 will make every effort to provide a fair resolution.
• Once a bet is placed, it cannot be changed or cancelled (unless a cash-out feature is available for that specific game).

6.2 Software and Connectivity Errors

• ccc66 is generally not responsible for any bet lost due to an internet connection disruption.
• In the case of a technical error on the game provider's server, the relevant game provider's policy will apply.
• It is the user's responsibility to notify the support team immediately if any bug or error is found in the software.

• Operating multiple accounts or using another person's account.
• Bonus arbitrage — taking advantage of bonus offers through multiple accounts or methods.
• Account hacking, phishing, or other cybercriminal activities.
• Corrupt or money laundering-related transactions.
• Exploiting any bug or vulnerability in the platform's software.
• Playing games using automated software, bots, or scripts.
• Threatening, harassing, or abusing other users or ccc66 staff.
• Creating an account with a fake identity or false information.
• Operating match-fixing schemes or coordinated betting rings against the platform.

8.1 Account Closure by ccc66

ccc66 reserves the right to immediately suspend or permanently close any account without prior notice for the following reasons:

• Violation of any part of these terms and conditions.
• Failure to verify identity or provision of false information.
• Engaging in prohibited activities (see Section 7).
• Violation of age-related conditions.
• Legal reasons or instructions from authorities.

8.2 Account Closure by User

You can voluntarily close your account at any time. To do so, contact the support team via live chat or email. Make sure to withdraw your balance before closing the account.

8.3 Inactive Accounts

An account will be considered inactive if there are no transactions or logins for 12 months or more. An administrative fee may apply to inactive accounts. The user will need to contact the support team to reactivate the account.

ccc66 accepts no liability in the following cases:

• Losses caused by issues with the user's internet connection or device.
• Losses caused by failure or delay on the part of a third-party payment provider.
• Login credentials being compromised due to the user's own negligence.
• Force majeure events — natural disasters, government orders, or cyberattacks.
• Personal or financial losses caused by gaming addiction or excessive gambling.

ccc66's total liability shall in no circumstances exceed the total balance in the user's account at the time of the relevant incident.

The platform is provided on an "as-is" basis. ccc66 does not guarantee uninterrupted, error-free, or fully secure service, but always strives to maintain the highest standards.

ccc66 places the utmost importance on the privacy of users' personal information. We keep your data secure using SSL encryption and advanced security technology.

We use your information for the following purposes:

• Account verification and management.
• Payment processing and fraud prevention.
• Providing customer support.
• Fulfilling legal obligations.
• Improving platform services.

We do not sell user information to third parties. However, information may be disclosed to fulfil legal obligations or upon government instruction. For more details, please read our Privacy Policy.

ccc66 gives the highest priority to responsible gaming. We offer the following features to protect users:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on the amount you can wager.
• Self-Exclusion: The option to close your account for a set period of time.
• Reality Check: Notifications about your gaming time at set intervals.

If you are concerned about your gaming habits, please contact our support team. For more information, visit our Responsible Gaming page. This platform is for users aged 21 and above only.

ccc66 reserves the right to modify these terms and conditions at any time. In the event of any change:

• The updated terms will be published on this page.
• The "Last Updated" date will be changed.
• Users will be notified of significant changes via email or a platform notification.
• Continued use of the platform after any changes will be taken to mean that the user has accepted the new terms and conditions.

You are requested to visit this page regularly so that you stay informed about the latest terms and conditions.

If you have any questions or complaints regarding these terms and conditions, please contact us through the following:

• Live Chat: 24/7 live chat support available in Bengali.
• Email: [email protected]

Complaints process: We take all complaints seriously. After a complaint is submitted, we will investigate and endeavour to respond as quickly as possible. More complex matters may take additional time.

If you are not satisfied with our resolution, you may follow the relevant legal procedures. Both parties will first attempt to resolve the matter through friendly discussion.